Terms and Conditions

 

These terms do not supersede statutory rights under the Sale of Goods Acts but are designed to clarify the principles and procedures by which we operate. Every care has been taken to ensure that the descriptions and specifications are correct on this website. However, while the colours displayed are a close representation, slight variations in the actual goods may occur.

 

 

Copyright

"ALL THE LITTLE THINGS" is a member of ACID.

All The Little Things is a member of ACID

All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website / marketing material are and will remain the property of "ALL THE LITTLE THINGS". We will treat any infringement of these rights seriously.

Copyright in the original design, text, graphics and photographs contained in the website and all products and designs displayed on the website is held by Amy Doorbar, trading as "ALL THE LITTLE THINGS".

All designs and products displayed on the website or purchased from Amy Doorbar, trading as "ALL THE LITTLE THINGS", are copyright of "ALL THE LITTLE THINGS" and remain so even after ownership of goods is passed to the purchaser.

All designs, text, graphics, images and photographs on this website, www.allthelittlethings.co.uk, must not be copied, used or reproduced without permission from Amy Doorbar, trading as "ALL THE LITTLE THINGS". 

 

 

Statement of liability

"ALL THE LITTLE THINGS" total liability for any claim howsoever arising shall not exceed the price of the goods supplied by us to the customer. "ALL THE LITTLE THINGS" is the trading name of Amy Doorbar.

 

 

Confidentiality

We exercise precautions to keep information supplied to us by customers strictly confidential. We do not supply our 'mailing information' to third parties.

 

 

Payment and ownership of goods

Under ALL circumstances, goods must be paid for prior to despatch. On-line transactions are normally actioned automatically whilst you are on-line to the secure transaction server.

The ownership of goods is passed onto the purchaser once payment has been received, however all intellectual property in our products, designs and on this website are and will remain the property of "ALL THE LITTLE THINGS".

The purchaser agrees that he/she will not intentionally destroy, alter, damage, modify, or otherwise change the products in any way whatsoever, without the Artist's/designer's written permission.

 

 

Currency

All prices shown in this website are quoted in pounds sterling (any credit cards sales will be charged in your local billing currency by your credit card provider). Data entry errors or other technical problems may result in inaccurate prices being shown. In such cases it is not required to honour this price. If you see any price you believe to be incorrect, please contact us so we can verify it for you.

 

Order dispatch times

Most of the products that are featured on our website are in stock but occasionally products are made to order. We aim to dispatch orders within 3 working days. If you have any specific requirements please get in touch with us via email to discuss your needs.

Please email us at mail@allthelittlethings.co.uk

 

 

 Shipping/carriage

The final price quoted on the payments page is the price of the goods including delivery to the stated destination. These charges include carriage by either First Class UK Royal Mail or a designated courier. The full delivery address must be given when the order is placed. If goods are delayed in transit this is beyond our control and postage refunds will not be given.

 

 

Duties and local taxes

Purchasers are responsible for any duties and/or taxes levied at the point of entry into the destination country. A commercial invoice is provided with all goods shipped.

 

 

Damage and loss intransit

It is the buyers' responsibility to check for and report any damages before accepting delivery of products. Occasionally, there is slight risk that things do get lost or damaged in transit. If this happens with your shipment, please report to courier and us. However, since we never ship damaged goods we need your help to try to recover costs from the carrier wherever possible.

Please be aware that we keep a photographic record of each item before the item is dispatched. This supports our case if any discrepancies occur inrelation to any damages incurred in transit.

If you do receive damaged goods, please retain all relevant documentation so that an insurance claim can be made against the carrier's insurers. If you receive a damaged parcel, note the fact on the delivery note, even before you open the package to examine the contents. If you are unable to open the damaged package in the presence of the carrier, make sure that you sign for it as 'Damaged package; goods not yet inspected' or similar to warn the carrier that a claim may be forthcoming.

Whatever the circumstances, please contact us by email or telephone with as much detail of the damage or loss as you can provide, within 48 hours of delivery, so that we can start following up the carriers.

Please do NOT return damaged goods, unless and until requested to do so as this may incur additional costs unnecessarily.

 

 

Returns and refunds

We hope you will be happy with your purchase. If you are not, please let us know and we will take care of it right away.

Please email us at mail@allthelittlethings.co.uk

Goods which have been authorised as returns should be returned to us postage paid within 14 days of delivery. If the claim is agreed, we will refund monies paid excluding postage paid. It is your responsibility to pay postage to return the item and it should be securely packaged. Products must be returned in original condition, in its original packaging with proof of purchase. Goods which have been soiled through use will not be accepted for return. Please note that refunds will normally be made using the same method as the original payment.

 

 

Proof of posting

For your own protection, you are strongly advised to obtain a proof of posting, or shipping certificate from a courier, when returning goods whatever the reason for the return. Goods which are returned to us but are lost in shipping remain your responsibility. A proof of posting will assist you in tracking any shipment which is reported as lost, damaged, mislaid or otherwise undelivered/undeliverable.

 

 

Applicable law and courts of jurisdiction 

All transactions undertaken through this website are governed by English Law and any legal actions arising out of such transactions shall be subject to the English Legal processes and under the jurisdiction of English Courts.

 

 

Mediation

In the event of disagreement between "ALL THE LITTLE THINGS" and its clients which cannot be mutually resolved in a reasonable time period, ACID may be asked by either party, subject to the agreement of the other party to the dispute, to appoint a mediator to settle the dispute before bringing the matter into the legal process. In this event, both parties agree to be bound by the decisions of such mediator and mediation process.

 

 

Disclaimer

Every care has been taken to ensure that the descriptions and specifications are correct on this website. However, while the colours displayed are a close representation, slight variations in the actual goods may occur.

Due to the nature of our fabrics and printing methods slight imperfections may occur in colour, weave and texture. Claims for irregularities will not be accepted under any circumstances.

 

 

All enquiries should be made to

Amy Doorbar

 

All The Little Things

 

53 The Uplands, Biddulph, Stoke-on-Trent, Staffordshire, st8 7ep

 

 

 

All terms and conditions are final.